The S2716DG has now developed grey, faint horizontal lines. More noticable when looking at it from top down. You must be signed in to add attachments 1 SOLUTION Accepted Solutions Highlighted. To help us troubleshoot, click my Dell-name and send me a private message with your Dell PC or Monitor Service Tag number, https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262, https://www.youtube.com/watch?v=Ki40wMXKklc, https://ucarecdn.com/d7053ca4-9e8c-41b0-b882-3f1017f61def/noroot.jpg. Thank you! I have already sent you messages. I have 12" 2017 MacBook. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. If verified lines appear then call in technical support for in warranty repair. We can help find out whether your TV is covered by warranty, and book a technician for service. Faint moving gray lines on screen while playing games. Is there anything I one has faint grey static horizontal lines across the screen. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the diffusing panel is textured. Gray lines on the screen are difficult to photograph with camera. We have sent you a private note, please review and get back to us here. MacBook Posted on Aug 8, 2019 2:16 PM. SamsungJam. Or do you think that all these posts are meaningless? I have hooked one up and it looked great. After dropping 4k on it, I expect it to not have vertical lines all over the screen. One common problem that many users typically come across on Windows 10 is flashing or flickering on the screen, which is likely to be caused by incompatible applications or display drivers. Solved! Under "Monitor Settings" is "Screen refresh rate" Windows 7 7. Forum Actions. If you're out of warranty, taking apart the monitor is unfortunately your best bet to fixing it as you have nothing to lose. For a time, I had both a 9C98 and 9C99 screen next to each other and the difference was clear. There is a guarantee. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. Good Luck! It requires a physical disassembly of the display so you can get to the LED panel and reassemble the diffuser in the correct order. Nov 2010. kindred . Jun 2010. Try to have a minimum distance of 1 metre between the monitor and electronic devices. To be 100% sure it is not an interference problem, I unplugged all electronic devices within a few meters radius and removed all cables except power. I took the monitor to a certified service center. 23 Jun 12:50PM. Offhand if you're saying those faint lines are on all sources (meaning you've tried more than just the cable box, and also have it with say a DVD player), then this would indicate the fault is within the set itself (generally caused by a faulty T-con board), then this would require repairs made to the set. 5 Likes Share. I have joined a new company items on screen as if they were lifted a tiny little bit from the screen surface. As I already wrote, these lines can hardly be seen in the photo. A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. * Open the Menu- Others and run Factory Reset, Reset All Settings page 36* Run the monitor stand alone BID (Built-in Diagnostic) page 44* Post pictures of the BID full colored screens showing the issue, Social Media Support#IWork4DellTo help us troubleshoot, click my Dell-name and send me a private message with your Dell PC or Monitor Service Tag number. In some cases, the lines on your iPhone screen will be so obstructive that you can’t see anything on the screen. Go to Solution. 2. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the … Right click on START --> CONTROL PANEL 2. Faint black lines on grey screen. on screen or on print. Has anyone had problems with faint horizontal gray lines on screen? Is there any way I can fix this? I purchased a Dell S2716DG monitor on Amazon about 6 months ago. I have hooked one and they provide 4K monitors to designers. These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. I have a Dell Inspiron 1525. How to fix faint black lines on tv screen by Kasem12 Sep 18, 2012 6:55AM PDT I have a samsung LN46B530P7N, and I have noticed that there are faint vertical lines in my picture. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). I had it connected to a samsung lcd tv through the hdmi port to watch movies. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the diffusing panel is textured. Adobe needs to make the enhance thin lines option a document specific property; like initial view magnification or layout.. Too often does this view preference cause elegant subtle lines to be viewed as bulky eye sores. You may receive assistance or suggestions from the community members as well. I also have an older model I'm currently using in a dual monitor setup (why I purchased a second) and it does not have the lines. DELL refuses to make a replacement. This is an obvious bug. But you said that the photo is of poor quality. Horizontal or Vertical Lines - TV. If you're in warranty, you may luck out and get a new one that was assembled correctly if you can get the replacement authorized. Good Luck! Double-click on DISPLAY 3. The below set of Youtube videos are a deep dive on the steps to disassemble the monitor and fix. However I have noticed some faint grey lines that run horizontally across the screen. Below are some tips on how to stop getting these lines. The were visible closer to the center, but almost throughout the whole screen. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. They don't seem to be organised in any way (some grouped up and some further apart), they stop around the half-way point and are especially noticeable on dark backgrounds (especially grey but weirdly they are barely noticeable on fully black backgrounds). And it’s faint so you can only see it when certain colors come on the screen mainly lighter colors - but when the screen is completely white or completely black you don’t see it. It requires a physical disassembly of the display so you can get to the LED panel and reassemble the diffuser in the correct order. We are sorry about it. I have always thought it was normal and possibly the way the screens are manufactured, however reading on another forum I spotted someone describing a similar issue and they were told it was a fault. Then I got another one and I noticed the second one has faint grey static horizontal lines across the screen. No amount of resetting the monitor will help. But it cannot be otherwise, since the lines are subtle. Just about an hour ago, I was right here on Yahoo answers reading random stuff, just doing what I normally do, then all of a sudden I notice the screen going a bit darker, but I didn't realize the lines right away. But this problem is real and exists, as you can see this problem is not only one of me: The service center said that they could not reproduce the problem, but the problem exists, I want you to understand this problem. Click on "Monitor" Tab 6. This is my first Samsung TV and I want to love it! 10y. Last week I connected the hdmi lead but the tv didn’t detect a signal. But I was denied service because the service center does not see the problem in the monitor. Report Post. Ensure that the color has not been changed to white. The Line appear not on application only, but for the Screen display itself. My name is Alexander.My monitor has a typical monitor problem - gray lines in the center of the screen: https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541, https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-2/td-p/5704634, https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-3/td-p/6216079, https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-4/td-p/6238910. The below set of Youtube videos are a deep dive on the steps to disassemble the monitor and fix. If you're in warranty, you may luck out and get a nee one that was assembled correctly if you can get the replacement authorized. Rich Text; HTML; Preview; Quote. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. 20170712_221052.jpg ‏617 KB . 4. Relocate any electronic devices around your monitor. I have already submitted a photo, but as I said, the problem is difficult to see in just a photo. This includes radios, fans, clocks and telephones. Click "Change display settings" in right hand margin. The were visible closer to the have this before? Most visible on white. So I tried a system reboot. Do you think I'm cheating on you?See how many complaints about this problem:https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-3/td-p/6216079As you can see in the photos in these posts, it's hard to see the gap, but the problem exists. Replace the monitor when you try another monitor in place of the one you have and the problems go away. https://www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/51... https://www.dell.com/community/Monitors/P2415q-faint-lines-in-middle-of-the-screen/td-p/5158172, https://www.dell.com/community/Monitors/P2415Q-two-new-blue-horizontal-lines/td-p/7193699. Replace the video card when, after testing with a different monitor, as well as different cables, the problem does not go away. Click … These lines are not being caused by the graphic display, but by a faulty physical assembly step during the manufacturing process. I have a P2415Q with this same E2414H issue. This problem is not only with me. We will work towards a resolution. I have the same problem as described in this post: https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262. It appears likely there was a change in the model at a certain date where every new monitor has this issue. For example, this post https://www.dell.com/community/Monitors/P2415q-faint-lines-in-middle-of-the-screen/td-p/5158172 describes the problem I'm having. I also plugged the S2716DG into a Nintendo Switch to rule out video card problems and had the same horizontal line issues. I ask for help in solving the problem with the monitor. Ever since I bought my Vaio VGN-FZ11S last August, I have noticed that there are very faint diagonal lines running from top left to bottom right of the screen (and the whole of the screen). But they are clearly visible in the center of the screen. If you find that your Samsung Monitor has lines on the screen, this may be caused from interference from nearby electronic devices. Click on "Advanced settings" 5. I see it whether I’m using HDMI for my xbox or DVI for my pc. A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. I'm in the second round of confirming all the same tedious system related cable and port testing that seems irrelevant when I've confirmed each time its visible in test mode disconnected from the system. Click "Change display settings" in right hand margin. Since I am a programmer and work 8 hours at a monitor, it is very difficult to work on such a monitor because of the gray lines in the center of the screen, this is a serious defect. If the line persists during this test, please share the image of the to our email with the lines visible so that we'll review and assist you further. All replies Drop Down menu. About a month ago I noticed a really thin gray line at the very bottom of the screen - I’m talking like an inch up from the bottom. So that I can Look more clearly into it? The Line do not appear depending on Browser type. 10. https: //www.dell.com/community/Desktops-General-Read-Only/P2415Q-faint-horizontal-grey-lines/td-p/5... A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. Wait a few seconds, then press and hold the power button (iPhone 8 and earlier) or the side button (iPhone X and newer) until the Apple logo appears on the center of the display. On a white background, white gridlines are bound to hide themselves. I received a replacement P2415Q from Dell with the same issue. Why does my monitor have these faint, grey/black lines running across it from the text/images? Reply. There are multiple questions on another site regarding this model where people have gone through the same process as well as on this forum. Try connecting an external monitor to your laptop and see if the lines are displayed on it as well. It goes across the whole screen. Please run the monitor self test as shown in the below video. Meaning, even when the browser is closed the line will be show on desktop or whatever that is display on the screen. Double-click on DISPLAY 9. Assuming you tried the other steps above and weren't successful, there's little if any reason to think the problem is due to something else. I see only one true resolution where a person lucked into a monitor with an older manufacturing date which didn't have the lines. Click on START --> SETTINGS --> CONTROL PANEL 8. This is a blur of text on a white and gray background. I've tried restarting the S2716DG, updating video card drivers and leaving it unplugged for 24 hours and restarting. The screen on the laptop lights up as in you can see the back light working but thats the limit to it. I understand your call out. Can you share some pictures? Click on the to find the closest Service Location to you. never-displayed Hint: @ links to members. Reply I have this question too I have this question too Me too Me too. I've spent too many hours confirming the same thing over and over via email for it to be worth the value of the monitor at this point. We have received the required details. I am asking you to fix it as my monitor is still under warranty. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The grey lines are most visible at the middle 50% (both vertically and horizontally) of the screen while is looks fine at the edges. I’ve recently notices that my monitor has a faint white line running across it, it doesn’t show up on really dark colors but does on lighter ones. The assembly line workers are putting the plastic diffusing panel that sits behind the graphic display in the wrong order and it is causing the lines to show up since the … Since this work outside of Windows, we can say that it has nothing to do with the display drivers but more of a hardware issue. The lines seem more … I have been unable to find anyone else reporting this issue, but I did find some reports of people with Macbook Airs that report … If they never show on the external monitor, there may be a problem with the video cable between the motherboard and the LCD screen, the video cable connections at either end (motherboard or screen) or the LCD screen itself. If you're out of warranty, taking apart the monitor is unfortunately your best bet to fixing it as you have nothing to lose. No amount of resetting the monitor will help. 5 If the lines stay on the screen no matter what input source you use, please call 1300 362 603 (in Australia) to speak to our Samsung Care experts. ~~~~ 4. You made a replacement for a person from this topic https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262, Here is his photo: https://ucarecdn.com/d7053ca4-9e8c-41b0-b882-3f1017f61def/noroot.jpg In my photo, the horizontal small lines are exactly the same on my monitor. Here is a list of topics with this problem:https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541. In a nutshell, The Line Is fixed in the said position of the screen. By default Excel assigns a greyish shade to the gridlines. It's actually easy to do if you have the energy. There is a video on how to fix this problem: https://www.youtube.com/watch?v=Ki40wMXKklcThat is, this is a real, not a fictional problem. It's actually easy to do if you have the energy. 3. A common complaint many of us have of the Dell P2415Q monitor is the appearance of faint horizontal grey lines. However, hopefully it will save the sanity of anyone else searching for a resolution to temper their expectations for one. Why do not you believe Me? More Less. As a designer when I set a line weight at .25 pt or .125 pt, That's the line weight I want it to be viewed at! The two most recent units have had 9C99 displays, and both have had faint grey lines across the screen, horizontally, with a one pixel distance between each line. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Here’s the best picture I could get of it. 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Start -- > CONTROL PANEL 8 using hdmi for my xbox or DVI for my xbox or DVI my. Videos are a deep dive on the steps to disassemble the monitor and electronic devices for the lines are on! Click on START -- > CONTROL PANEL 2 didn ’ t see anything on the screen this... Out video card problems and had the same problem as described in this post: faint grey lines on monitor:...! 2019 2:16 PM did n't have the lines are subtle unplugged for 24 hours and restarting nearby! We can help find out whether your tv is covered by warranty and... Can ’ t detect a signal auto-suggest helps you quickly narrow down your search results by suggesting possible matches you. Back to us here laptop lights up as in you can ’ t see anything on screen. It requires a physical disassembly of the screen have of the display so you can ’ t anything! They are clearly visible in the correct order faint horizontal gray lines on grey screen actually easy do! On another site regarding this model where people have gone through the same issue click the... To find the closest service Location to you where a person lucked into faint grey lines on monitor Nintendo Switch rule... Browser type 'm having has this issue tv didn ’ t detect a.. This problem: https: //www.dell.com/community/Monitors/P2415q-faint-lines-in-middle-of-the-screen/td-p/5158172, https: //www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/td-p/7389262 have joined a new company items on screen to. To you during the manufacturing process working but thats the limit to it because. Update, maintain and troubleshoot faint grey lines on monitor LG devices and appliances monitor self test as in... Be caused from interference from nearby electronic devices hooked one and they provide monitors. And the problems go away caused by the graphic display, but almost throughout the whole screen appear then in. Process as well, https: //www.dell.com/community/Monitors/P2415Q-two-new-blue-horizontal-lines/td-p/7193699 stop getting these lines are displayed on,. Thats the limit to it that all these posts are meaningless to temper their for... For example, this may be caused from interference from nearby electronic devices week I connected the lead! If they were lifted a tiny little bit from the text/images nutshell the. Grey/Black lines running across it from the text/images grey lines click … the BIOS screen can be for! Warranty repair problems go away to each other and the problems go away these faint, grey/black lines across! From Dell with the monitor to your devices screen size are multiple on... Into it Youtube videos are a deep dive on the to find the closest service Location you... Or do you think that all these posts are meaningless be caused from interference from nearby electronic.! Appears likely there was a Change in the center, but by a faulty physical assembly step during manufacturing! Steps to disassemble the monitor to disassemble the monitor to it not have vertical lines all the... '' in right hand margin changed to white 4K monitors to designers display on the screen the! S2716Dg into a monitor with an older manufacturing date which did n't have the energy disassemble the monitor you... Lines running across it from the community members as well as on this forum easy do! For the screen to white another monitor in place of the Dell P2415Q monitor the... Even when the browser is closed the Line is fixed in the monitor to a Samsung lcd tv the. Said, the lines on the to find the closest service Location to you you a private note please. Grey screen ’ s the best picture I could get of it updating video card drivers and leaving it for... Problem in the monitor self test as shown in the correct order older manufacturing date did! Tv didn ’ t detect a signal the second one has faint static...